Refund and Return Policy

Refund and Return Policy

At Modulent Technology, we are committed to providing exceptional services and ensuring customer satisfaction. This Refund and Return Policy outlines the terms under which refunds and returns will be handled for our services and products.

Our office address is:
Cabin no. 6, H-187, Sector 63, Noida, U.P. – 201301
For assistance, you can contact us at:

1. Eligibility for Refunds

Refunds are applicable under the following conditions:

  • The service or product was not delivered as promised.
  • There was an error or defect attributable to Modulent Technology.
  • Cancellation was requested within the specified period (see Section 3).

2. Non-Refundable Items

Refunds will not be processed in the following cases:

  • Services that have been fully rendered and accepted by the client.
  • Customized solutions that meet specific client requirements.
  • Delays or interruptions caused by third-party service providers or circumstances beyond our control.

3. Cancellation and Refund Timeline

  • For services, cancellations must be requested within 7 days of the purchase or initiation of the service.
  • For digital products or subscriptions, cancellations must be requested within 3 days of purchase.
  • Once your refund is approved, the amount will be processed within 10 business days via the original payment method.

4. Return Policy for Physical Products

If you have purchased any physical product from us:

  • Returns must be initiated within 7 days of receiving the product.
  • The product must be in its original condition, unused, and accompanied by proof of purchase.
  • The customer is responsible for return shipping costs unless the return is due to an error on our part.

5. Procedure for Refunds and Returns

To initiate a refund or return:

  1. Contact our team at info@modulenttechnology.com or call +91-9266439613 with your order details.
  2. Provide proof of purchase and a detailed description of the issue.
  3. Our team will review your request and respond within 3 business days.

6. Exceptions

We reserve the right to refuse a refund or return if:

  • The request does not meet the eligibility criteria stated above.
  • The product has been damaged due to improper use or handling.
  • Fraudulent claims are identified.

7. Contact Information

For any questions or assistance regarding this policy, feel free to reach out to us:

8. Policy Changes

Modulent Technology reserves the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page, and your continued use of our services signifies your acceptance of the updated terms.

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